Frequently Asked Questions
Find answers to common questions
Shipping times vary based on your location. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days depending on your city.
To place an order, browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping information and complete the payment process.
We accept various payment methods including credit cards, debit cards, and online payment gateways. All transactions are secure and encrypted.
Yes, we have a return and exchange policy. Items can be returned within 14 days of delivery if they are unused and in their original packaging. Please contact our support team to initiate a return.
Once your order is shipped, you will receive a tracking number via email. You can also view your order status in the "My Orders" section of your account.
When you purchase items, for every 3 items in your cart, the 3rd item gets 50% off automatically! For example, if you buy 6 items, 2 items will be at 50% off. This discount is applied automatically at checkout.
Currently, we only ship within Egypt. We are working on expanding our shipping coverage to international destinations. Please check back for updates.
You can reach our customer support team through the contact form on our website, or by emailing us directly. We typically respond within 24 hours.
Still Have Questions?
Can't find the answer you're looking for? Please feel free to contact us.